Companies controlled by Mediacom Communications Corporation operate cable television systems through which they provide subscribers with cable television programming services and Internet access and telephony services through our cable facilities. Not all services may be available in your local cable system.

The Cable Communications Policy Act of 1984 (which we refer to as “the Cable Act”) contains restrictions on the disclosure and use by cable operators of personally identifiable information about subscribers to cable television or certain other services. Other federal law may also apply to some services, including the Electronic Communications Privacy Act of 1986 (called “the ECPA” in this notice). This notice informs subscribers of our policies regarding personally identifiable information we obtain in the course of providing our services that are subject to the privacy provisions of the Cable Act. Those services currently consist of our cable television service, our Mediacom OnlineSM Internet access service and our Internet telephony service. Not all of these services may be available in your local cable system. Our policies are intended to conform to the requirements of the Cable Act, the ECPA and other applicable law.

The term “Mediacom,” “we,” “our” or “us” refers to any company that is controlled by Mediacom Communications Corporation, a Delaware corporation, and through which you subscribe to any cable or other service covered by the privacy provisions of the Cable Act.

This notice tells you our policies regarding:

· The kinds of personally identifiable information we collect.
· How we use that information.
· The nature, frequency and purpose of any disclosure we may make of that information and the types of persons and entities to which the disclosure may be made.
· The period during which we will keep that information.
· The choices available to you regarding collection, use and disclosure of that information, including the times and place at which you may have access to that information.
· Certain rights you may have regarding that information.

As the term suggests, information is “personally identifiable” if it can be used to identify or contact an individual, such as his or her name and address or telephone number. It also includes information that links data about an individual’s activities or history to that individual, such as the combination of the individual’s name with the fact that he or she purchased a specific product online, so that someone else with access to the combined information could learn that the named person bought the particular item. Information that does not permit an individual to be identified or contacted and that does not permit information about his or her activities or history to be linked to him or her is not “personally identifiable information.” Among other things, this means that if we separate data about your activities from your name or other data that identifies you, then that data is no longer “personally identifiable information.” For example, we might compile data we have about our Mediacom Online customers into aggregate or other anonymous forms, such as the monthly average number of customers who use the service to visit travel-related Websites.

Our policies described in this Notice apply to personally identifiable information about you that you furnish or otherwise collect in the course of providing you with one of our services referred to in this Notice. It applies to such information whether we obtain it “online” (such as when you subscribe for our cable service on a Website we operate) or “offline” (such as when you subscribe for our cable service using the telephone or a paper order form). Please note, however, that if you use a Website we operate for purposes of our cable or other services, then additional online privacy policies may apply that cover topics unique to Internet usage, such as use of “cookies” or other technology for tracking Internet usage. You can review the online policy by clicking on the “Privacy Policy” link appearing at the bottom of the home page of the relevant Website.

Some of our services, including the Mediacom OnlineSM Internet access service, interactive cable television programming and telephony services allow you to interact with companies and individuals that are independent of Mediacom. By using those services, you may enable these companies or individuals to independently learn personally identifiable information about you. The policies in this notice do not apply to personally identifiable information that you provide to any of these third parties or that they collect independently of us. These third parties may have their own privacy policies, but Mediacom is not responsible or liable if they do not or if they fail to follow those policies.

Types of Personally Identifiable Information We Collect and How We Use It

We collect personally identifiable information about you with your prior written or electronic consent or that is necessary to obtain information that is necessary to render a service you receive or detect unauthorized reception of cable communications.

This personally identifiable information may include, but is not necessarily limited to, the following:

· Your name, home and work e-mail and postal addresses, telephone numbers, social security number, driver's license number, credit or debit card numbers and expiration dates and bank account information for billing purposes, payment history and credit reports.

· Depending on the services we provide to you, information on the number, location within your home and configuration of television sets, converters, cable modems, personal computers, telephones or other service-related equipment or devices in your home.

· Maintenance and repair records for the equipment in your home used for the services.

· The services and service options you have chosen.

· Information about your satisfaction or usage of a service that we obtain from subscriber interviews or questionnaires or other feedback from you.

· A record of whether you rent or own your home so that we can obtain any permission required prior to installing our cable or equipment.

· Subscriber correspondence (via e-mail or otherwise).

· A record of any violations and alleged violations of the agreements, terms, conditions or policies that govern your use of our services.

In general, we use this personally identifiable information as necessary to render our services to you, to detect unauthorized reception of cable programming and for tax, legal, accounting and other purposes related to our business of providing our services to subscribers, including, but not limited to, the following:

· To make sure you are being billed properly and pay for the services you receive.
· To send you pertinent announcements about the Mediacom services you receive.
· To improve the quality of Mediacom’s services.
· To answer questions from subscribers such as troubleshooting.
· To send promotional material or information to you about other products and services available from Mediacom or others, subject to applicable law and any “opt-out” choice you make as described below in this document.

If you use the Mediacom Online SM Internet access service or a telephony service we provide, then as a necessary incident of providing that service, our computer systems automatically capture and store information that may include, but is not limited to, the Websites you visit; the dates, times and length of your Internet visits or telephone calls; the Internet or e-mail addresses or telephone numbers that you communicate with; and the text of e-mail or other electronic communications you send or receive using our Internet access service. Any personally identifiable information that may be derived from these logs is subject to the policies described in this Notice and to our obligations under the ECPA and other applicable law.

Disclosure of Personally Identifiable Information by Us

We may make certain disclosures to third parties of personally identifiable information about you. Disclosures to governmental entities or required by law or a subpoena or legal process are discussed below under the caption “Disclosure to Governmental Agencies or Otherwise Required by Law or Legal Process.” Under this caption, we address disclosure under other circumstances.

We may disclose personally identifiable information about you with your prior written or electronic consent. As permitted by the Cable Act, Mediacom from time to time may disclose, without such consent, personally identifiable information about you if necessary to render, or conduct a legitimate business activity related to, a cable service or other service provided to you. The kinds of persons or entities to which we may make such disclosures include, but are not necessarily limited to, the following:

· Persons or entities that control, are controlled by or under common control with Mediacom.
· Billing services, collection agencies and credit agencies.
· Installation contractors and subcontractors.
· Sales representatives used to market our services.
· Accountants, lawyers, consultants and other professionals we or our affiliated companies use in our businesses.
· Cable programming or content suppliers and program guide distributors.

In addition, if Mediacom or its affiliates directly or indirectly transfer ownership of or an interest in all or part of the business we conduct through this Website, to the purchaser, investor or other party and its attorneys, accountants and advisors. This kind of transaction could take the form of a merger, sale of stock or assets, formation of a joint venture, investment or some other structure.

Information we disclose for purposes relating to billing and levels of service usage is generally provided on a monthly basis. Information for other purposes is provided as it is needed.

As permitted by the Cable Act, we may also from time to time disclose lists of our subscribers to third parties for purposes other than those referred to above. Those lists may contain your name and address, so long as we have given you the opportunity to prohibit or limit such disclosure and we do not also reveal, directly or indirectly, the extent of any viewing or other use of the services we provide to you or the nature of any transaction you make using those services. This permits us, among other things, to disclose your name and address to charities, advertisers, direct mail marketers and telemarketers for use in telephone or mail solicitations, market research or other purposes. You have the right to elect not to be included on such a list. It you do not desire to be included on any such list, you may "opt out" by completing the “Mailing List Opt-Out Form” that is included with this notice.

If you use the Mediacom OnlineSM Internet access service or our telephony service to send or receive an e-mail message or other electronic communication, the ECPA permits us to access the content of those communications. It also permits us to disclose such information to an addressee or intended recipient (or his or her agent); to a person involved in forwarding such information to its destination or when it is necessarily incident to providing service or to protect our rights or property; or to any one with the consent of the subscriber or an addressee or intended recipient (or his or her agent).

Disclosure to Governmental Agencies or Otherwise Required by Law or Legal Process

It is possible that one or more third parties may seek to require us to disclose personally identifiable information about you pursuant to law, a warrant, subpoena or order issued by a court or governmental authority or other legal process. The Cable Act has special rules that apply to these situations. Mediacom will disclose personally identifiable information about you when required by law or legal process, after giving effect to the Cable Act’s requirements.

The Cable Act’s requirements differ depending on whether the person or entity seeking the information is a governmental authority. If a person or entity that is not a governmental authority seeks personally identifiable information, then the Cable Act permits us to disclose the information only if there is a court order authorizing or requiring such disclosure and only if we notify you of the order.

If a governmental authority seeks personally identifiable information about you, then the rules are different depending on whether the disclosure is subject to (i) the ECPA, (ii) the federal “pen register/trap and trace” statute (which we refer to as “the Register/Trace Statute”) or (iii) other law.

If the governmental authority seeks personally identifiable information about you, the Cable Act authorizes us to disclose it only if authorized or required by a court order. The Cable Act may impose additional conditions on disclosure, depending on whether we obtain the information as a result of your subscription to a cable service or as a result of information obtained because of your subscription to another service, such as the Mediacom OnlineSM Internet access service or a telephone service we may offer. If the information relates to your subscription to a cable service, then the following two special requirements must be satisfied:

· You must have been given the opportunity to contest in court any claims made in support of the court order sought by the governmental authority.

· In the court proceeding, the governmental authority must offer clear and convincing evidence that you are reasonably suspected of engaging in criminal activity and that the information sought would be material evidence in a case against you.

If the information relates to subscription to a service that is not a “cable service” within the meaning of the Cable Act, such as our Internet access service or a telephony service, then these two special requirements may not apply.

If a governmental authority seeks personally identifiable information about you under the ECPA or the Register/Trace Statute, the Cable Act’s requirements are different depending on the nature of the information sought. If the governmental authority wants disclosure of records revealing cable subscriber selection of video programming, then we may disclose it only if authorized or required by a court order and only if the two special requirements stated above are met. In the case of any other kind of personally identifiable information, the information may be disclosed as permitted by the ECPA or the Register/Trace Statute, and the special requirements of the Cable Act do not have to be satisfied.

If the ECPA applies and the government wants us to disclose the content of your e-mails and other electronic communications that we have stored for 180 days or less, then it must obtain a criminal warrant from a court. In the case of such content that we have stored for more than 180 days, the government can require disclosure (i) without prior notice to you if the government obtains a criminal warrant or (ii) with prior notice to you if the government obtains a warrant, subpoena or order from a court, obtains a grand jury or trial subpoena or issues an “administrative subpoena,” which is an order to disclose that is issued by the government itself, rather than by a court. Under the ECPA, if the government wants us to disclose your subscriber record information (but not the content of your communications), then it may require us to do so, without prior notice to you or your consent, by obtaining a criminal warrant or a subpoena or order from a court or by issuing an administrative subpoena. The information that can be required under an administrative subpoena is limited to: subscriber name and address; records of local and long distance telephone connection and session times and duration; length of service (including start date) and types of service utilized; telephone number, instrument number or other subscriber number or identity, including any temporarily assigned network address; and the means and source of payment by the subscriber (including any credit card or bank number). The information that can be required under a warrant, subpoena or other order of a court is not so limited. To obtain such a court order, however, the government must meet certain requirements specified in the ECPA, including presenting facts that show there are reasonable grounds to believe that the information sought is relevant and material to an ongoing criminal investigation.

The Register/Trace Statute authorizes the government to obtain, without notice to you or your consent, a court order requiring us to capture, record and disclose to the government the telephone numbers, e-mail addresses and similar identifiers that you call or send communications to or that call you or send you communications using any Mediacom telephony or Internet access service. A federal or state governmental authority may obtain the order upon the certification by the appropriate government lawyer or officer that the information likely to be obtained is relevant to an ongoing criminal investigation.

In addition to the above, if you subscribe to any of our Internet or telephony services, the ECPA permits us to disclose the contents of your e-mail or other communications to a law enforcement agency if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of the information without delay. We may do so without prior notice to you, without your consent and without being required to do so by a warrant, subpoena, court order or law. Examples of situations in which we might make such disclosures are where we reasonably believe that there is an immediate risk of suicide or terrorist activity.

The ECPA provides for other exceptional circumstances under which we may be compelled or permitted to disclose information about you or the content of your communications. For example, the content of your e-mail or other communications may be disclosed to law enforcement agencies if it appears to be evidence of child pornography, or was inadvertently obtained by us and appears to pertain to the commission of a crime.

The Personal Responsibility and Work Opportunity Reconciliation Act of 1996 provides that state welfare agencies may obtain from our subscriber lists the addresses of individuals who owe or are owed child support and the names and addresses of their employers. The law says that this information can be obtained through an administrative subpoena issued by the state welfare agency, without a court order, and does not require that a subscriber be given notice of and the opportunity to contest the disclosure.

Sometimes, a copyright owner believes that the copyright has been infringed by an Internet user who uses an online service to post, download or otherwise use the copyrighted work without permission. The owner may know some information, such as the user’s e-mail or IP address, but may not know the user’s true identity. The Digital Millennium Copyright Act provides for a copyright owner to obtain a subpoena seeking disclosure from an online service provider of the identity of a user who is believed to have infringed the copyright. Upon receipt of a subpoena, the online service provider is required to expeditiously identify the alleged infringer. Accordingly, Mediacom will identify the relevant subscriber if we are served with such a subpoena.

Time Period During Which We Retain Personally Identifiable Information

The Cable Act requires us to destroy personally identifiable information if the information is no longer necessary for the purpose for which it was collected and there are no pending requests by you for access to it or pending court orders or other legal process requiring that we disclose it to a third party. In most cases, this means that we will have personally identifiable information about you for so long as you are a subscriber and continue to retain it thereafter for as long as it may reasonably be required to comply with tax, accounting and any applicable contractual or legal requirements, which could be seven years or more after you stop being a subscriber.

Access to Our Records About You

Under the Cable Act, cable subscribers have the right to inspect our records that contain personally identifiable information about them and to have a reasonable opportunity to correct any errors in such information. If you wish to exercise this right, please notify us at the local Mediacom office specified on your bill, and we will contact you to arrange a mutually convenient time during our regular business hours.

Your Rights Under the Cable Act

The Cable Act provides you with a cause of action for damages, attorneys' fees and costs in Federal District Court if we violate the Cable Act’s limitations on the collection, disclosure, and retention of personally identifiable information about you. The subscriber, customer or other service agreement applicable to you may provide that, to the extent permitted by law, any claims that you have under the Cable Act will be decided in arbitration and attorneys’ fees and punitive damages will not be available.



Contact Your Local Mediacom Office If You Have Questions

If you have any questions about our policies described in this notice, please contact your local Mediacom office at the address and telephone listed on your bill (or, if you have not yet been billed, on the service order you signed to subscribe to the service).




MAILING LIST OPT-OUT FORM

Please remove me from mailing lists and other voluntary disclosures of my name and address to third parties for non-cable purposes. I understand that this election does not apply and is subject to the other provisions of the Mediacom privacy policy and applicable law which permit or require disclosure of my name and address to law enforcement agencies or officers; in response to warrants, subpoenas and court orders; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of the information without delay.


Name:__________________________

Address:_________________________





Mediacom Account No.__________________

Phone Number:_________________________


Signature:____________________________

Date:______________________________

(To ensure we are able to process your request, please fill in all information accurately and completely, sign this form and return it to your local Mediacom office at the address listed on your bill (or, if you have not yet been billed, on the service order you signed to subscribe to the service). Please DO NOT mail with your bill. If you change your mind and want to include your name and address on mailing lists we provide to other businesses, please contact your local Mediacom office. Thank you.